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If no one has responded, use “Widen the area or move the date” on your request page. For bigger changes, cancel and start a new request.

When online payment is on, you pay through Stripe after accepting a quote. Until then, you pay the provider directly as agreed. You always see HST before you book.

Cancel a scheduled booking from the booking page. Refunds follow the cancellation policy and your statutory rights.

Choose “Get services for a business” when you sign up and add your company name. Providers see that a business sent the request; your company name and address are shared only with the provider you book.

Send a separate request for each address so every provider can quote for the right site.

You receive every request for a service you've switched on, within your travel distance of your base community — as long as your profile is approved, you're accepting leads, and any insurance or trade licence the category needs is confirmed and current. You can narrow a category down to the specific services you take in Profile and services.

Open the lead, choose fixed, hourly or a range, and say what's included. You can update a quote until the customer decides.

Set up payouts in Earnings once online payments are switched on.

Find it under Invitations and your link. Requests that come through it go only to you, and you can see how many turned into bookings.